The Problem - A critical piece of refinery production equipment (so critical that onboard inline spares were included) had undergone a previous remanufacture and redesign. Even after that, system malfunction and dependability problems had gone unresolved for over a year delaying production and causing lost opportunity. The original vendor, consulting engineering companies, and the internal engineering department had been unable to resolve the problem.
Additionally, any solution was complicated by the explosion-proof requirements of the application and heightened safety concerns due to the inherent danger of the manufacturing process.
The first step IRG too was troubleshooting the situation. The equipment was observed in operation and production and maintenance personnel were consulted. The team developed a course of action which included:
Results: